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The New Zealand Railways Magazine, Volume 6, Issue 5 (November 2, 1931)

By Those Who Like Us

page 29

By Those Who Like Us

From Mr. G. W. Willey, Managing Director, New Zealand Fisheries Ltd., Wellington, to the General Manager of Railways, Wellington;—

Please accept our sincere thanks for your efforts in connection with oyster traffic from Bluff, which has proved very satisfactory.

Your Mr. Roussell has been most courteous and untiring in bringing about an amicable arrangement, and we appreciate all that has been done in the matter.

* * *

From the Manager, Cuff and Thomson Ltd., Auckland, to the General Manager of Railways, Wellington :—

We should like to bring before your notice the capable way in which your staff handled our equipment at Dunedin, Timaru and Orari.

The goods were inadvertently shipped from Auckland, consigned to Timaru in a boat which first called at Dunedin and the Bluff, we being unaware of this when the goods were shipped. Being urgently required at Geraldine the goods were landed at Dunedin and sent by rail. It was on this part of the journey that they were handled in a manner leaving nothing to be desired. The capable and prompt attention received enabled us to largely retrieve a most difficult position.

* * *

From Mr. S. R. Cuming, Boys' High School, Christchurch, to the Act-District Traffic Manager, Christchurch:—

On behalf of myself and the members of the party which recently visited Arthur's Pass, I wish to express the warmest thanks for the excellence of the arrangements made for our journey by the Railway Department. The pleasure of the trip was much enhanced thereby, and we are most grateful to you for your very kind consideration.

* * *

From Mr. H. W. Hislop, Christchurch, to the Stationmaster, Christchurch:—

I wish to express my appreciation of the very obliging manner in which one of your staff assisted me recently.

The position was that I had consigned a wreath to Dr. R. H. Baxter, Waimate, under the impression that the doctor was travelling by Thursday's express to attend the funeral of his mother at Waimate. Late on Wednesday afternoon I was advised that the doctor had left, and it appeared as though, if the ordinary course of events were followed, the wreath would arrive at Waimate too late for the funeral.

Upon my communicating with your parcels office about 6 o'clock in the evening, the officer in charge very kindly promised that he would personally put the wreath on the train leaving for the south on Wednesday night, and further that he would telegraph to the Station-master at Waimate asking him to see that it was delivered at Knox Church in time for the funeral service.

It is such a common practice for Government Departments to be adversely criticised that I think it only right that these extra courtesies should be suitably acknowledged by the recipients, and I would like you to convey to the officer concerned my very sincere thanks and appreciation for his very thoughtful and kindly actions.

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