As regards other aspects of service, where an improvement in the standard of service was called for, steps have been taken to effect the necessary improvement. On the passenger side this latter aspect has principally taken the form of continuing the policy of providing a higher standard of comfort in the cars. Since the Board assumed control a number of new cars of modern design and embodying many features making for a higher standard of service, have been completed in the Department's workshops and put into traffic. Many of the existing carriages have been improved, particularly in the direction of improving the second-class accommodation. In connection with the goods traffic imper page 21 passenger. Loud speakers are not favoured, as it is felt these might be objectionable to a proportion of the passengers, desiring to read or to enjoy in silence the charms of the passing countryside.