Discussing the subject of “Public Relations” in his annual report, recently submitted to Parliament, the General Manager of Railways, Mr. H. H. Sterling, states: “During the year I have pursued the policy I indicated in my last annual report of giving close attention to the public relations side of our business. I have moved about the system as freely as circumstances permitted, with the desire of making the utmost possible personal contact with our customers, the public generally, and with the staff.” The report continues as follows: