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By Those Who Like Us

From the Secretary, Thames Rughby Union, Thames, to the Officer in Charge Publicity Branch, Wellington:—

I have been directed by my Union to convey to the Department my Union's sincere appreciation of the train arrangements made for the excursion to Tauranga on Saturday, 14th July, and to congratulate the train officials on the able manner in which the large train, and crowd, were managed.

I would especially like to mention the courteous treatment accorded the passengers by Mr. Lovell, Passenger Agent, and Mr. M. E. Carroll, Stationmaster, Thames, both gentlemen going to considerable trouble to see that passengers picked up en route were comfortably and properly seated.

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From the Hon. Secretary, Greytown Fruitgrowers' Association, Greytown, to the General Manager of Railways, Wellington:—

At a meeting of the Wairarapa Fruit-growers' Association I was instructed to send you the following resolution—

That a letter be sent to the General Manager of the New Zealand Railways expressing thanks to Mr. Farrell, Station-master, Greytown, for his interest in assisting growers in dispatching their fruit by rail. Mr. Farrell's work has been done with the greatest courtesy and he has always taken more than usual interest in our affairs.

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From the General Manager, Vacuum Oil Company, Pty., Ltd., Wellington, to the General Manager of Railways, Wellington:—

Our Assistant General Manager, Mr. T. A. Blair, was recently in the Auckland Province, and he had occasion to travel from Hellensville to Paeroa. Owing to a chanage in the timetable it was found that the Paeroa train left Newmarket four minutes before the arrival of the Hellensville-Auckland train.

As Mr. Blair had an important engagement at Paeroa he approached Mr. Martin, clerk at Helensville, to ascertain whether the departure of the Paeroa train would be delayed for a few minutes. That officer undertook to communicate with the traffic office, Auckland, and arrangements were made for the Paeroa train to be held at Newmarket. We desire to bring this matter under your notice, and to express our keen appreciation of the action taken by your Department and for the courtesy shown by the staff at Helensville, which resulted in Mr. Blair effecting a considerable saving in time.

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From Mr. J. H. Saunderson, Provincial Secretary of the Pelorus Sounds and District Farmers' Union, to the District Traffic Manager, Christchurch:—

I am instructed to convey to your Department, and particularly to Mr. Pawson, Railway Business Agent, Christchurch, my Union's thanks and appreciation of the excellent arrangements made, and the courtesy shown, during the recent visit of Marlborough farmers to the South.

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From Mr. H. M. Sutherland, Dunedin, to the District Traffic Manager, Dunedin:—

I feel I would like to draw your attention to the courteous treatment my wife received at the hands of one of your officers. I refer to the attendant on the Invercargill-Christ-church express. My wife, who is a frequent traveller, returned to Dunedin by this train and unfortunately had to travel without change. She was feeling the need of refreshment by the time the train reached Milton and your attendant very kindly provided her with a cup of tea. He has since been recompensed.

It is not so much the action as the tactful manner in which it was done, that was appreciated. Small matters like this mean much to women travelling alone, and it appeared to me that your Department should know that the service they provide in this direction is appreciated.