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The New Zealand Railways Magazine, Volume 3, Issue 4 (August 1, 1928)

Suggestions Welcomed

Suggestions Welcomed.

“I want to say,” said Mr. Sterling, “that my ambition is to give a maximum of public satisfaction, to give you the best possible service the railways can give you at the least possible cost. To do that I have to get the co-operation of the railwaymen, of which I think I am assured, and I must get the co-operation of the people who control the business of this country. It will be my deliberate policy to move about freely during the time that I am able to do so for the purpose of coming into contact with my customers so that I may hear the worst, and, if you are charitably disposed,
The General Manager of Railways, Mr. H. H. Sterling, recently visited the Middleton Shunting and Marshalling Yards, Christchurch, and discussed with the shunters questions associated with their work. The group shows the General Manager (front row, centre of doorway) with shunters and officers of the Department.

The General Manager of Railways, Mr. H. H. Sterling, recently visited the Middleton Shunting and Marshalling Yards, Christchurch, and discussed with the shunters questions associated with their work. The group shows the General Manager (front row, centre of doorway) with shunters and officers of the Department.

I hope I will hear the best. There is no line of demarcation between myself and those who may use the railways. Everyone will be heartily welcome to come to me with any suggestions they may have that will increase the capacity of the railways for service. It will be my delight to discuss these things fully and frankly. The railways belong to the people of this country, and they are entitled to expect the best from them.”