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The New Zealand Railways Magazine, Volume 3, Issue 2 (June 1, 1928)

[section]

Announcing on 4th May the appointment of Mr. H. H. Sterling to the position of General Manager of the New Zealand Railways, the Prime Minister and Minister of Railways (Right Hon. J. G. Coates), stated that “although the Fay-Raven Commission recommended the board system of management coupled with divisional control, it was felt in some quarters that so far as the management was concerned the national transport system had hardly reached the magnitude to really justify the adoption of that method of control. However, the Government gave effect to the recommendation, and, as was expected, the system adequately fulfilled requirements. At the same time the Department's operations were placed on a commercial basis, and that also had led to improved efficiency in administration.