The New Zealand Railways Magazine, Volume 1, Issue 1 (May 1st, 1926)
Operations
Operations.
Although, in general, the new time-table has proved satisfactory to the public, and the running of trains is mostly good, it is felt that something further in the way of supervision is required. This is not with the idea of finding fault with a keenly alert staff, but rather for the purpose of discovering remedies for delays and hold-ups to particular services in various localities. In order to effect improvement in these directions two specially qualified members are about to examine the existing working methods, and recommend remedies for dislocations in transport arrangements where these occur. It is felt that their investigations will assist them materially in deciding what alterations are advisable for accelerating movements of traffic.
It is the hope and intention of the Board of Management that these officers shall come into close personal touch with railway employees in their districts. This, not merely as officials on a round of periodic visitation, but as fellow workers in the same Department; members of the same team. They shall give advice where such is asked or seems likely to be helpful. They will receive also and transmit to Head Office suggestions from any employee for improvement in the working of the service in any of its branches, with the names and status of their authors adhibited thereto. Every suggestion will receive the most careful investigation, and, if accepted, their author will be communicated with immediately.
I feel sure that by improved management in operations and by developing the habit of looking ahead much economy in running costs can be effected. In view of the high cost of operating materials, particularly stores and fuel, a saving in this direction, which would effectually reduce the working ratio, is much to be desired.
The improvement in locomotive tractive power amounting to 42.48% during the last decade, is disproportionately greater than the increase in engine mileage. This leeway can and will be overtaken. I look to every employee to loyally do his bit to aid the speedy and satisfactory solution of this economic problem.